Oracle ATG Web Commerce enables you to deliver a personalized online buying experience for each customer by presenting relevant content and merchandizing, personalized search, customized marketing programs, and tailored websites.
Epsoftinc has successfully led and delivered over 175 ‘go-live’ commerce implementations for Fortune 2000 brands. Epsoftinc has over 800+ Oracle commerce consultants who have worked across all releases of Oracle commerce.
Oracle Commerce consulting
our commerce strategy is key to ensuring your people, processes, and technology are aligned and implemented to address your unique business needs. Focused on laying out a clear path for achieving your goals in the shortest possible timeframe, your strategy should also position your business for quick and flexible change to continue to win customers and grow revenue as your needs—and the needs of your customers—evolve over time.
At Epsoftinc our commerce strategy and planning approach has been tried, tested, and proven to help B2B and B2C businesses achieve on-going e-Commerce success. The process includes:
- Strategy definition by conducting detailed requirements-gathering workshops to understand your unique business goals.
- Task Selection to identify specific projects and set clear priorities for each activity to match launch windows, budgets, and timing.
- Project Sequencing to develop a project roadmap with clear implementation phases, interrelated projects, and timelines.
Oracle Commerce Implementation
To ensure optimal benefits, every detail of your project—from the base Oracle ATG Commerce solution to integration with all of your critical front and back-office systems—must be aligned with your global business strategy and implemented in a way that minimizes disruption to your business and your customers, and maximizes speed-to-benefit.
At Epsoftinc, we use our deep knowledge of the ATG Commerce implementation to focus on every facet of your commerce technology, matching specific features to platform capabilities, delivering strong integrations with third-party applications (CRM, ERP, OMS, and industry add-ons), and supporting scalability, performance optimization, SEO, and system flexibility.
No matter how successful you’ve been with eCommerce, there comes a time when advances in technology and best practices dictate a change. And while change can be daunting, careful evaluation of your options and dedicated change management support can help ensure a risk-free upgrade and migration with minimal disruption to your business processes and customer experience.
At Epsoftinc, we are dedicated to a single technology: Oracle Commerce (ATG and Endeca). We have helped clients achieve success with every version of Oracle Commerce—including Oracle ATG and Oracle Endeca. Our team helps you every step along the way—including analysis and selection, migration planning, and solution transition—to optimize the power of Oracle’s best-of-breed technologies and ensure a painless migration that protects your customers and your business.
Keeping your commerce solution running at optimal performance levels is the key to maintaining operational excellence, controlling costs, and ensuring top performance for your customers. At Epsoftinc, we manage and optimize every component of your Oracle Commerce (ATG and Endeca) solution, including the core system and integrated applications. As your business and technology evolves, we recommend enhancements to help extend the life of your solution and the benefits it provides.
Our Application Support services include:
- Incident Management
- Problem Managemen
- Application Enhancements
- Change Management
- Release and Deployment Management
- Dedicated or Clustered Support Services
- Multiple Support Windows
- Service Level Agreement (SLA) Support
With a pool of more than 800 Oracle ATG and Endeca experts available to focus on your application needs, we deliver the knowledge and insight you need to quickly upgrade to the latest Oracle Commerce (ATG and Endeca) releases, maintain the benefits of your total solution, and continuously improve and expand the use and value of your eCommerce solution—all while freeing up your internal resources to focus on vital IT tasks.