You’ve probably heard robotic process automation (RPA) programs referred to as “bots”. You’ve probably also heard said bots referred to as “attended” and “unattended.” But what does that even mean? What’s the difference between attended and unattended bots? The simple answer is that attended bots work in a process that involves humans and unattended bots …
Attended Bots and Unattended Bots: What’s the Difference? Read More »
Digital transformation has been part of the business conversation for years, but the steep pace of global change has renewed the urgency for many businesses. Forrester describes the current landscape in more blunt terms in their recent study on the value of modernizing workflow management. The authors state it plainly: “The stakes are high, and …
Modernizing Workflows in a New Business World: A Look at Forrester’s New Study Read More »
Robotic process automation (RPA) is solving many challenges for many businesses, delivering new efficiencies, and uncovered revenue in industries around the world. Of course, it is not without its challenges. Common problems with RPA are typically attributed to improper implementation and general failure to plan. But with careful implementation and consideration for the dynamics of how …
When it comes to optimizing your business process, process mining can be incredibly illuminating, providing a deep and thorough understanding of how work gets done. It shines a light on not only the known bottlenecks and workflow kinks but also the less obvious underlying issues. But to really get the most value out of an …
As the global conversation about COVID-19 evolves from response to recovery to reopening and staying open, businesses are looking to automation now more than ever before. There is a swelling interest in the adoption of automation technologies, and an added urgency to boot. Robotic process automation (RPA) and artificial intelligence (AI) not only offer new …
Accelerating Automation: How the COVID-19 Crisis Is Reshaping Business Read More »
We talk a lot about robotic process automation (RPA) around here, and all the stuff that comes with it: What is RPA and how does it work? Who benefits from automation and how? But before you can even begin a discussion on automation, you have to zoom way out. You have to start by reviewing …
Between the jargon and the technical nature of the field, terminology about automation gets complicated in a hurry. What’s more, technology is constantly evolving, which means new features and ideas are also constantly being added to the lexicon. Whether you’re researching automation or just brushing up on your vernacular, if you’ve ever Googled an acronym, …
Cybersecurity has become a critical component of business infrastructure in our ever-connected world. As we add more systems, technologies, programs and networks to our businesses, we need more ways to protect them. And with so much of our information exchanges happening digitally, securing all that data is more important than ever. Enter cybersecurity: the practice …
If you’re reading this, you’re probably among the many businesses around the world faced with the daunting task of reopening your company’s physical locations. And, rightfully, you’re likely facing a mix of emotions. We’ve spoken with a number of business executives and one of the biggest struggles they’re up against is finding the safest way …
Tips and Tech for Managing Contact Tracing and Data Privacy in the Workplace Read More »
New times are upon us. Businesses across the globe are experiencing unprecedented change. Some of it is fleeting change. When the dust settles, some things will return back to the way they were prior to the COVID-19 pandemic. But in lots of other ways, they will not. For those instances, there will be a new …
